Questions – Cottesloe Florist
Yes. Your payment to Cottesloe Florist is completely secure.
Our payment gateways are Stripe and PayPal.
We do not retain or store your payment details.
Stripe prompts you for your card details directly while PayPal allows you to login to PayPal or if you do not have a PayPal account you can enter your card details on the PayPal site.
Given that your payment details are correct and payment is completed, you can look forward to prompt usually same day delivery of the beautiful flower arrangements that Cottesloe Florist create.
Cottesloe Florist can deliver your beautiful flowers and any gifts that you select to many locations.
We are a “Local Service” florist – we deliver directly in order to ensure that your ordered flowers arrive in perfect condition.
The suburbs we deliver to are :
Bicton
City Beach
Claremont
Cottesloe
Dalkeith
East Fremantle
East Perth
Floreat
Leederville
Melville
Mosman
Nedlands
North Fremantle
Peppermint Grove
Shenton Park
Swanbourne
Subiaco
Wembley
West Perth
Cottesloe Florist are a boutique specialist florist. We focus not only on the quality of our flowers but also on ensuring that our flowers are delivered in perfect condition. In order to do this, we deliver personally. We can deliver Monday through Saturday across the Perth metropolitan area excepting only Christmas Day and New Years Day.
Delivery can be scheduled for a future date at checkout if required.
If needed, we can provide expedited deliver. Please call us (08 9385 1810) for further information.
Yes, you can specify a delivery date in the future should this be needed. There is a “delivery date” field on the checkout page. We can arrange delivery Monday to Saturday excepting only Christmas Day or New Year’s day.
Absolutely ! Our checkout form allows you to specify either yourself (and your own address) or a different person and a different address. On the second page of the checkout form there is a checkbox – setting this on will take you to a new page where you can specify a different recipient name (if needed) and a different recipient address.
Absolutely ! Our checkout form allows you to specify a different address and a specified person.
If you require a delivery address which is different to your billing address, we ask for both your phone number (as the sender) and a recipient phone number to cover this.
If there’s any difficulty in delivering your chosen beautiful flowers and gifts (if you’ve added one or more gifts to your order), we’ll be able to call the recipient to resolve this.
At the bottom of the delivery fields (on the checkout page), you can also specify instructions around this (which, again, we can use to resolve any issues at the time of delivery). The instructions can specify (for example) “leave on the verandah”, “leave next door” – something which will allow the flowers and gifts you are sending to be delivered securely.
We trust that you can accept that the beautiful fresh flowers in our arrangements are seasonal.
We only use the best flowers and varieties from those currently in season.
For this reason the beautiful flower arrangements from Cottesloe Florist may vary from those displayed on our site. Rest assured – the beautiful flowers we provide are the very best flowers available at the time of order.
Please call us with any specific requests (08 9385 1810).
Subject to availability, absolutely yes.
As examples – Roses with a specific colour mix, specific varieties or flower combinations.
We can provide different ribbon colours or different wrapping styles to meet your needs.
As flowers are seasonal, some varieties and some colours may not be available at some times of the year.
For very specific requirements, please call us to discuss before ordering.
Our phone number is 08 93851810.
As a boutique florist with many years of experience and many happy customers, we pride ourselves on excellent service.
Should you be unhappy with some aspect of your chosen flower arrangement(s), please call us to discuss.
You’ll find us absolutely committed to resolving the issue to your full satisfaction.
We want your repeat business !
Cottesloe Florist has a range of beautiful gifts from which you can choose to accompany the beautiful flowers you are ordering.
Gifts include baskets of fruit and other items (biscuits, cheeses, pates), chocolates, champagne, teddy bears, decorative balloons, themed (eg birthday, congratulations, anniversary, etc. gift cards).
All of these can be added to your order and delivered with the beautiful flowers you select.
Thankyou ! We would absolutely love and welcome this !
You’d make our day in just the same way as you or your recipient day would be made by the beautiful flowers and gifts you selected and sent.
You can do a Google review via “google.com” – just google “cottesloeflorist.com.au” or email us directly via “enquiries@cottesloeflorist.com.au”.
You have other questions for Cottesloe Florist ?
Let us know, if you need some help and didn’t find an answer to your question.
For urgent questions please contact us via phone (08 93851810).
For non-urgent questions (example – questions around future delivery dates), you can also contact us via email (“contact@cottesloeflorist.com.au”).